Frequently Asked Questions
1. Do you take mail-in alterations?
We currently do not take mail-in alterations. But you can custom order clothing to fit your specific measurements.
Maybe your child has the small waist of a size 2T but is very tall and needs the length of a 4T or 5T. Without having to lose the correct fitting waist, the pants can be lengthened to fit specific heights.
Maybe your child has a larger waist of a size 4T but is shorter and needs the length of a 2T or 3T. Without having to lose the correct fitting waist, the pants can be shortened to fit specific heights.
2. Do you make matching sets of pajamas for holidays and trips?
Definitely! Our children's pajamas range from size Preemie to 14Y. Our adult male pajamas range from XS to 6XL. Our adult female pajamas range from XS to 5XL.
3. What types of fabrics are used in Sew Adorable LLC garments?
All garments are made of premium responsibly sourced CPSIA compliant fabrics including Cotton Spandex Blends, Rib Knits, and Woven Cottons.
3. What are notions?
Notions are non fabric supplies needed to finish a garment or accessory.
Example: suspender clips, buttons, alligator clips, nylon bands, and elastic
4. What notions are used in Sew Adorable LLC garments?
Sew Adorable LLC uses quality notions to construct and complete garments. Such notions are lead free and CPSIA compliant.
5. How long does it take to ship my order after I place the initial order?
Since the majority of couture items regardless of size are handmade to order, please allow orders to be fulfilled: within 4 weeks (20 business days; does not include weekends or holidays)* of initial order placement. The fulfillment period does not include shipping time.
Once the initial order is placed, the production period will start. This phase will include the consultation and idea exchange regarding your custom couture items. The fulfillment period will start once everything is finalized in the production period.
Although the fulfillment period will not always take the full 20 business days, please do not worry. Your products are made to order as accurately and as quickly as possible. The best shipping method/service is then selected after the fulfillment period. You will receive a shipping confirmation email once your order’s fulfillment period is complete. The shipping confirmation email will give instructions on how to track your order as well as start the shipping period. The shipping period will end once your order has been delivered to the listed address.
6. What is a turnaround-time (TAT)?
A turnaround-time is how long it takes for your order(s) to be cut out and made. It is also known as the fulfillment period. Turn around time does not include shipping time.
7. What is RTS?
RTS stands for Ready To Ship. Ready To Ship items are already made and tagged. These items to not have a turnaround time. They will be shipped within 5 business days.
8. What is MTO?
MTO stands for Made To Order. Made To Order items are custom made items that are made to suit the customer's needs. MTO items have a fulfillment period of 4 weeks (20 business days). These items are final sale items.
9. What are Terms and Conditions?
Terms and Conditions include the Terms of Service, as well as FAQ, Shipping Policy, Sizing Chart and Refund Policy.
10. Where are you located and do you deliver locally?
Sew Adorable LLC is an online business based in Shreveport, Louisiana. We currently do not offer delivery. We only offer shipping to all 50 states.